An urgent healthcare problem is one that cannot safey wait until we are open. NHS 111 can help if you have an urgent medical problem and you are not sure what to do. You can contact NHS 111 online or call 111. This service is available 24 hours a day, 7 days a week. Calls to the NHS 111 service are free from both mobiles and landlines.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
If you have difficulty communicating or hearing you can:
- call 18001 111 on a textphone
- Use the NHS 111 British Sign Language (BSL) Interpreter Service if you are deaf and would like to use the phone service
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.